
Emotional Intelligence: A Vital Trait of Leadership
What is Emotional Intelligence? Emotional intelligence (EI) is a fast-emerging concept within psychological research for its association with improved job performance and business outcomes. EI is the extent to which one is able to recognise, understand, evaluate and facilitate for another person's emotions and additionally the ability to regulate one’s own expression of emotion. As a popular topic of research, EI is becoming recognised as a predictor of job performance, leade